Terms of Service | Lead Core Solution
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Terms of Service

Last updated: April 16, 2026

Contents

  1. Acceptance of Terms
  2. Services Provided
  3. Payments and Subscriptions
  4. SMS Program Agreement
  5. Client Responsibilities
  6. Intellectual Property
  7. Limitation of Liability
  8. Termination
  9. Governing Law
  10. Contact

1. Acceptance of Terms

By using the services provided by Lead Core Solution LLC ("LCS," "we," "us," or "our"), you ("Client") agree to be bound by these Terms of Service. If you do not agree, do not use our services.

2. Services Provided

LCS provides done-for-you AI voice agent systems, CRM configuration, and sales automation services for service businesses. Specific deliverables, timelines, and scope are defined in the individual Statement of Work or service agreement signed by each Client.

3. Payments and Subscriptions

Our services are billed as a one-time setup fee plus a monthly subscription.

  • Minimum term: Tiers 0–2 require a 3-month minimum commitment. Tier 3 (Enterprise) requires a 6-month minimum commitment.
  • After the minimum term: Billing continues month-to-month. Clients may cancel with 30 days written notice.
  • Overages: Voice, SMS, and email usage beyond included limits is billed at the rates disclosed on our pricing page.
  • Setup fees: Non-refundable once setup work has begun.
  • Failed payments: May result in service suspension after 7 days of non-payment.

4. SMS Program Agreement

By providing your phone number to LCS, you consent to receive transactional and marketing SMS messages. Message frequency varies. Standard message and data rates may apply.

  • Reply STOP to opt out at any time
  • Reply HELP for help
  • Carriers are not liable for delayed or undelivered messages
  • Your phone number and SMS consent information will not be shared with third parties for marketing purposes

Our SMS programs are registered under A2P 10DLC and compliant with CTIA messaging principles and the Telephone Consumer Protection Act (TCPA).

5. Client Responsibilities

Client agrees to:

  • Provide timely access to accounts, phone numbers, and systems required for setup
  • Ensure proper consent has been obtained for any contacts uploaded into the system
  • Comply with all applicable laws including TCPA, CAN-SPAM, and data protection regulations
  • Not use the services for illegal, harmful, or prohibited activities

6. Intellectual Property

Client retains full ownership of all Client data, including contact records, call transcripts, and business information. LCS retains ownership of its proprietary scripts, workflows, templates, and software. Upon termination, Client receives a full export of Client data.

7. Limitation of Liability

LCS provides services "as is" and makes no warranties about specific business outcomes. To the maximum extent permitted by law, LCS's total liability for any claim is limited to the amount paid by Client in the 3 months preceding the claim.

8. Termination

Either party may terminate the agreement with 30 days written notice after the minimum term. LCS may terminate immediately for non-payment, breach of these terms, or misuse of services. Upon termination, Client receives an export of their data within 14 days.

9. Governing Law

These Terms are governed by the laws of the State of New York. Any disputes will be resolved in the state or federal courts located in New York County, NY.

10. Contact

Questions about these terms? Reach us at: